Service
 

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Special information on:

www.tireuniformity.com

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www.tiregeometry.com

 

FAQ's

Frequently asked questions to functions of the RFP's, to problems etc...
Assistance to well-known problems, guidances for recovering disturbances...

Technical documentation

Current documents to the products of the Seichter GmbH ...

Further service offers

Repairs
You send the defective component to us. We repair these in short term. For many components we offer an exchange price (half of the new price).
Telephone advices
Our service engineers give advises to you by phone. The telephone advices are free for our customers! It can be  always also in English language.
Service visit locally
After previous telephone clarifying a service visit at the customer is possible. In each case we try to offer a short term assistance.
Renting systems
For emergencies it is possible to rent a system from Seichter GmbH. If you should require a hardware and a software update of your existing system, you can rent a system for the down-time. Please ask for the conditions.
Software service
Basically for all RFP-5 systems a software update is possible. Due to the continuous advancement of the products it is to be clarified beforehand whether your available hardware is suitable for an update.  The update costs depend on the purchase date of the license or the last update that has been made for each device.

Software updates are send via mail on CD-ROM. Partly updates are available via email or remote administration.